arinex

Registration and Delegate Service Solutions

First and foremost, your event is all about your delegates or guests. They are the heart and soul of your event whom we need to impress. We believe that the experience begins as soon as your delegates learn about your event. arinex is well versed in the art of communicating to delegates, from the first marketing communication all the way to on-site registration. As the face of your event arinex will ensure that your delegates experience a smooth running registration process to ensure that your event is truly exceptional.

Our Registration and Delegate Services package incorporates complete registration management including:

Experienced Online Registration and Booking Services

• Secure Socket Layer (SSL) technology and 128-bit data encryption to protect personal information and credit card details.
• Ability for delegates to amend their own information, print confirmation letters and tax invoices

Quality Customer Service

• A large pool of experienced, friendly staff and extended office hours (0800 -1800 hrs) to answer enquiries
• Dedicated email address for event-related enquiries and correspondence
• Set up of a Registration Form website and link to your website
• Instant confirmations and prompt turn-around times
• Management of group registrations

Management Reporting

• Live real-time reporting from the database at any time of the day or night
• Obtain reports such as delegate lists, statistics on delegates and excursion lists through a online interface.

Financial administration and reconciliation

• Total management of receipt and processing of registrations plus data integrity
• Accurate funds processing and financial reporting.

During the Event

• Qualified experienced on-site staff (including many languages in-house)
• Automated onsite registrations
• Name badges and tickets printing including photo ID and advanced technology encoding name badges with attendee's information (RFID).
• Co-ordination of transfers and accommodation management

Post -Event

• Full financial reconciliation of accounts
• Management reports as required

Clients who have used our registration services often also use:

• Our Accommodation and Housing Bureau
• Marketing and Promotion Services:
• capture of marketing data
• E-mail blasts - for marketing to delegates, sponsors etc
• Design and development of a conference website
• Accounting GST/BAS Management
• Tours and Travel
• Interpreting and translation
• Conference Management
• Scientific/Technical program management including production of either hard copy proceedings or CD Rom